Single payment loans, also called payday loans, can be renewed or rolled over by selecting the customer and the loan to renew, then entering the correct parameters for closing the existing loan and opening a new loan.

Single payment loans can be satisfied with the Satisfy Loan option. The customer and loan are selected, which initializes the options on the left of the form. Then enter the correct closing parameters. The satisfy method is “Deposit Held Check” or "Receive Payment."  If "Deposit Held Check" is selected, then the check being held is shown to be deposited, and the drawer expects it to be included in the next bank deposit. If the satisfy method is “Receive Payment,” then the check is reflected as being returned to the customer, and cash is added to the cash drawer, ready for the next bank deposit. 

The Pay Down Loan option allows the collection of partial payments on single payment loans, which places them in the status of Paydown. Installment loan payments also are made here, either for regularly scheduled payments or any amount desired. Simple interest loans are allowed to continue accruing interest, or checking a box here can stop the interest accumulation and allow all future payments to go toward paying off whatever is due on this date. Credits also may be entered here if the user's security level allows it. This screen also may be used to make payments or to credit satisfied loans and charged-off loans that still show a balance.

The option to change the loan status allows for the following statuses to be set on the loan: Charge-Off, Voided, Legal, Repossession, Bankruptcy, Difficult, Hold, or Previous Status. A descriptive reason for the status change may be entered as well.  This feature enables separating this loan from others. For example, the loan may be kept off reports that your collectors regularly work on. It also enables reports to be generated for special collection purposes. The balance still owed continues to be maintained in the records so that it may be collected at a later date, depending upon which status is selected. The end-of-day daily operating summary provides details on the number and total amount of charged-off loans.

The edit customer form is conveniently separated into page tabs, something familiar to users of QuickBooks. The first page shows a list view of customers, making it easy to select the customer you are interested in. As with the other transaction screens, the order of the customers may be changed to order it by name, co-signer name, phone number, social security number, social security number of the co-signer, or customer number. You can search through or browse any of these fields. You can see much more customer information by choosing tabs to the right.

You can view and edit the information for a specific customer by clicking on a tab in the form. Here is the contact information page, accessed simply by clicking the tab at the top of the form. If the user checks the Note Alert box, then other users will be notified of the important note entered here whenever they access this account for a transaction.

Here is what the Reference Information tab looks like. Information about the customer's employer, landlord, and personal references can be entered here.

Demographic and other information is entered on this form. You can use this information for marketing analysis. There is also a memo field, which is like a scratch pad or notebook area where comments of any length may be entered. A promise date and time also may be entered, indicating when the customer plans to settle their account. 

This tab shows statistics about this customer, such as how many loans they have done, the amount of those loans, the amount of outstanding loans, the number of times the customer has been late, the number of times and amount of late fee waivers, and the number of times and amount of non-cash credit given, all conveniently displayed on this page. You can also view the amount of money you have earned from lending to this customer. Also available on this page is the ability to attach images and documents related to the selected customer. 

The View Loans Form is a central part of navigating records. A complete history of customers along with their loans, transactions, and work events may be viewed easily here. Highlighting a customer in the top grid reveals all their loans, transactions, and work events below. Double-clicking a customer brings up the Edit Customers Form. Double-clicking a loan brings up the Loan Detail Form. Double-clicking a transaction brings up the Transaction Detail Form. Double-clicking a work event brings up the work event detail form. 

Cash Advance Pro makes it easy to correct mistakes throughout a business day. To reverse transactions during the current business day, simply select the customer and click on the "Reverse Transaction" option. The last transaction done by the customer is reversed. This option is basically like an undo button in editing programs. If multiple transactions have been entered, each may be reversed in reverse order. For control purposes, only transactions done during the current business day may be reversed easily like this.

Forms and letters for a specific customer may be printed. Reprints of contracts, receipts, and checks may be done here, too. Simply highlight the customer and select the transaction related to the form, select the desired form or letter, and then select preview. Printing and exporting to PDF, Excel spreadsheets, images, and many other options exist.

This form provides an example of the kind of standard reports offered. Standard reports have been developed over years of working with customers and responding to their needs. This method allows for the provision of over 80 reports, eliminating the need for a new user to start from the beginning. This particular form is for loan reports, but there are also standard reports for customer reports, transaction reports, bad check reports, and time log reports. A report writer configures the reports, facilitating easy editing by the user without program updates. There is also a "Custom Reports" section that allows creating an unlimited number of custom reports and organizing them into folders.

Here is shown the first page of a 2-page daily operating summary created during end-of-day processing. The second page is a transaction summary showing year-to-date, month-to-date, and daily summaries of the transactions.